Make Policy Changes
Please provide the following information to request a change to your policy.
For immediate assistance, please email firstname.lastname@example.org or call us at 678-483-8151.
Please note, these requests are not complete and additional coverage is not in effect until you have written confirmation from us.
File a claim
Been in an accident? We are here to walk you through it.
After an accident, we know things can get hectic and stress levels are at an all-time high. Safety is always our number one concern so make sure everyone is okay, then follow the below steps.
Call The Police
It is imperative to always contact law enforcement if there is another individual or vehicle involved in the accident. The authorities can help insure that all facts and loss details are recorded accurately. They will also facilitate in the dispatching of emergency vehicles and/or a tow company if needed.
If permitted, take pictures of the accident scene. This includes the vehicles involved, position on the road, road signs and any traffic conditions. Occasionally, law enforcement will not allow photographs to be taken. In these situations inform your driver to follow their instructions.
Exchange Insurance Information
If possible, exchange insurance information with the other parties involved. Frequently the police report can take several days to receive. This will help expedite the process of filing a claim.
Call Your Insurance Carrier
Regardless of fault, all accidents are required to be immediately reported to your liability insurance provider. The sooner the accident is reported, the sooner an adjuster can be assigned to investigate a claim. Cooperation and communication with the provider is imperative to the claim being handled in a timely manner. The phone number can be located on your CAB card and/or policy documents.
We have a claims team to help facilitate and guide you through the claims process. We can assist in insuring that all the correct providers are notified and adjusters assigned accordingly. We have your best interests in mind and are here to help in any way we can.